Fleetwood Car Hire Privacy Policy

Data Collection Practices

Fleetwood collects and processes various personal information types, including:

2. Information Usage Overview

Your personal information is utilized for these key purposes:

• Service Delivery and Contract Fulfillment:
  • We handle the processing and management of your vehicle rental bookings and agreements. Identity verification is conducted to confirm compliance with our rental requirements. We streamline both vehicle collection and return procedures. Additionally, we oversee payment processing, including managing deposits and any applicable charges.
• Customer Communication (Contractual Obligations and Interests):
  • We will send booking confirmations, updates, and essential rental details. Our team is available to address your inquiries and provide support. You will be informed of any changes to our services or policies.
• Marketing and Consent Practices at Fleetwood Car Hire:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement through Legitimate Interest:
  • Assessing website interactions to refine user experience and optimize functionality. Conducting research to improve our vehicle offerings and services.
• Compliance with Legal Obligations:
  • Adhering to legal and regulatory standards. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Information Responsibly

• Fleetwood Car Hire Partnerships: We collaborate with third-party companies, including payment processors, IT support, and maintenance services. These partners are contractually required to safeguard your information.

Fleetwood does not share your personal information for marketing.

Data Protection Standards

Fleetwood prioritizes the security of your personal information by employing suitable technical and organizational safeguards. This includes encryption, access restrictions, secure server infrastructure, and routine security evaluations. Despite these measures, it is important to acknowledge that no method of internet transmission or electronic data storage can be guaranteed as entirely secure.

Data Retention Policy

Fleetwood retains personal information only for the duration needed to achieve the purposes for which it was collected. This includes compliance with legal, accounting, and reporting obligations. The length of retention varies based on the type of data and the specific context in which it is processed.

6. Your Rights and Choices

Your rights under UK data protection law

• Accessing Your Information: Obtain a copy of your personal information on file.

For assistance with these rights, please reach out to us below.

Cookies and Tracking Policies

Fleetwood employs cookies and similar technologies to improve your browsing experience, assess website traffic, and personalize the content you see. You can adjust your cookie preferences directly in your browser settings at any time. This allows you to control how we collect and use your data.

Policy Changes

Fleetwood may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be published on this page, accompanied by a new "Last Updated" date. We recommend that you check this policy periodically to stay informed.

Contact Fleetwood Support

For inquiries regarding our Privacy Policy or data practices, contact us: